Lost Password Request
Statement: It is not the responsibility of
Software to maintain passwords for our users. The password is sold along
with the product and is the responsibility of the owner of the software.
password generation programs work with the latest versions of the software only.
Question: The program will not accept my password and has a different
serial number than the one on my card ?
- Install the program again from the disk and start it using the Start > Programs >
TurboStats menu. Do not drag the icon to the desktop because it can change the
directory of the application. Use the instructions in the back of the manual to make
an icon on the desktop.
- If you downloaded an upgrade to another version then you must order the upgrade from the
online order form and you can download
the latest version right away. Upgrades to the next version are not free. Patch updates for
your current release are free. This form is for ordering passwords for your current
release because you lost it.